# Chief Customer Agent

> Become your company’s chief customer agent.

The person who makes sure every customer is heard, every request is answered, and AI does the legwork. For founders, customer success and product people who own the customer.

**Format:** 2 weeks, live, about 5 hours a week. 6 live sessions, recorded. Dates and price are shared with the waitlist first.
**Join the waitlist:** https://chiefcustomeragent.com/#join

## Six sessions, one real customer loop.

1. **Hear every customer.** Bring support, sales calls, surveys and reviews into one place, with AI doing the sorting.
2. **Find what matters.** Turn hundreds of messages into a few clear themes, with the quotes behind each.
3. **Spot risk early.** Catch the customers who are drifting, before they tell you they’re leaving.
4. **Answer faster, still human.** Use AI to draft replies that sound like you, not like a bot.
5. **Close the loop.** When you ship what they asked for, tell them. Every time.
6. **Your customer rhythm.** A weekly hour that keeps the whole team close to customers.

## Free skills for your AI tools

For Claude Code, Cursor, Codex or ChatGPT. The first set goes to people on the waitlist.

- **/themes**: Group customer feedback into themes, with the quotes behind each.
- **/churn-signals**: Flag accounts showing signs of leaving, and why.
- **/reply-draft**: Draft a reply in your voice, for you to edit and send.
- **/account-brief**: A one-page brief on a customer before a call.
- **/voice-of-customer**: A monthly summary of what customers said, for the team.
- **/close-the-loop**: Draft the note to the customers who asked, when it ships.

## Who it's for

- Founders who still answer support themselves
- Customer success and support leads
- Product people who own customer feedback

You bring: Your real customer feedback (support, calls or surveys).